Legal

Privacy Policy

Last updated: July 2026

1. Who We Are

FirstHire is an AI business solutions company. We design and implement customised AI-powered digital employees for businesses worldwide.

For the purposes of this Privacy Policy, FirstHire is the data controller for personal data collected through this website and through our client engagements.

Contact: [email protected]

2. What Data We Collect

We collect personal data in the following ways:

  • Contact form submissions: name, company name, business email address and message content.
  • Email correspondence: any personal data you include when contacting us directly.
  • Client project data: business information, workflow details and operational data shared during the course of a project engagement.
  • Website usage data: anonymised analytics data such as page views and session duration, collected via cookies where consent has been given.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and arrange consultations.
  • Deliver and manage client projects.
  • Communicate with you about your project or our services.
  • Comply with legal and regulatory obligations.
  • Improve our website and services (using anonymised data only).

We do not use your data for unsolicited marketing. We do not sell or share your personal data with third parties for their own marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

  • Legitimate interests: responding to enquiries and managing business relationships.
  • Contract performance: delivering services agreed with clients.
  • Legal obligation: complying with applicable laws and regulations.
  • Consent: for non-essential cookies and analytics, where you have given explicit consent.

5. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Enquiry data is retained for up to 12 months. Client project data is retained for the duration of the engagement and for a reasonable period thereafter for legal and administrative purposes.

6. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal obligations).
  • Object to or restrict processing of your data.
  • Request portability of your data.
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our website uses cookies. Essential cookies are required for the website to function correctly. Non-essential cookies (such as analytics) are only placed with your consent. You can manage your cookie preferences at any time. Please refer to our Cookie Policy for full details.

8. Third-Party Services

We may use third-party services to operate our website and deliver our services (such as hosting providers and communication tools). These providers are selected carefully and are required to handle data responsibly and in accordance with applicable data protection laws. We take appropriate steps to ensure that any international data transfers are protected by suitable safeguards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].

If you are based in the European Union, you also have the right to lodge a complaint with your local data protection authority.